Gilding, rhodium plating – the guarantee covers high quality and color of gilding and rhodium plating. However, due to the fact that electroplated coatings wear naturally over time – this is not covered by the warranty. Importantly, in practice, with proper use of jewellery, galvanic coatings may last several months or even several years.
Surface – the warranty does not cover scratches on polished and matt surfaces, which are subject to natural wear under the influence of use from the first moments of wearing.
Gold-plated metals are more exposed to surface damage.
Taking special care during wear and cleaning can dramatically extend the period between re-plating. We strongly recommend avoiding extreme temperatures, over exposure to bright light, perfumes, chlorine, cosmetics, ultrasonic cleaning and household chemicals. Always remove plated jewellery prior to exercise, showering, moisturizing and swimming. Take care to protect your plated jewellery from impact against hard or abrasive surfaces. Avoid stacking rings and/or bracelets that may be vulnerable to abrasion. Plated jewellery is the best cleaned with warm water and a very soft brush. Add a mild soap to water only if necessary. Dry with a soft cloth and use a jewellery cleaning cloth to finish. Ensure plated pieces are stored in the protective box or pouch provided between wear.
Sterling Silver that is regularly worn typically requires less care, so we strongly encourage you to wear your silver everyday. Sterling Silver tarnishes rapidly when exposed to salty air, chlorine, household chemicals and products containing sulphur. To remove tarnish, we recommend a non-abrasive silver polish. Sterling Silver can be cleaned using a quality polish. Begin by using a soft cloth or sponge to apply the polish. Rub each piece gently but firmly lengthwise, using straight, even strokes. A small brush, with natural bristles can be utilised for hard to reach surfaces. Wash in sudsy water, ensuring all polish is removed. Rinse well in warm water, dry thoroughly and buff gentle with a soft cloth.
10 DECOART is careful to use only quality materials to create all pieces with exceptional craftsmanship however, delicate chains can break if pulled or snagged with force. Between wears, we recommend storing all chains in the provided protective box or pouch, with clasps secured to avoid tangling or knots. Avoid exposing chains to perfumes, cosmetics, chlorine and saltwater as this may cause colour deterioration or tarnishing of metals.
Between professional cleanings, wipe pearls gently with a lint free cloth and store in the protective box or pouch provided. Do not store pearls in an airtight container or immerse in water. Avoid sudden temperature changes and contact with cosmetics, exposure to bright light, ultrasonic cleaning, hairspray, perfume or household chemicals. Furthermore, abrasive surfaces may damage the smooth finish of the pearls and should be avoided.